Clinical Coordinator

Clinical Coordinator

We are currently looking for a friendly and professional clinical coordinator to join our team.

As the first point of contact you will make sure that every customer receives the best possible experience, whether they are calling us, emailing or coming into the practice. Assisting all patients and visitors in a friendly, helpful and professional manner.

This busy and interesting role will include, but not be limited to welcoming patients into the practice, responding to telephone calls and emails, arranging appointments, ensuring the smooth running of the clinics, taking payments and cashing up.

The focus is on organisation and customer care so you don't need a background in optics. There are lots of opportunities to develop specialist skills and we will provide training and support.

This is a busy role with plenty of variety and customer engagement.

So what do you need?

* Good telephone manner
* Organised with an eye for detail
* Ability to be warm and engaging
* Computer literate
* Able to work to a high standard
* Ability to multitask and work well under pressure
* Enthusiasm and willingness to learn

Please apply with covering letter and CV to admin@kathrynanthony.co.uk